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How We Protect Your Data on mpojaya login

When you open an account with mpojaya login, your personal information, payment records, and game activity stay encrypted and stored on secure servers.

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mpojaya login How We Protect Your Data on mpojaya login
GET IN TOUCH

Contact Us About Your Privacy Rights

Live Chat Support Reach our privacy team Monday to Sunday, 08:00 to 23:00 WIB, directly from your…
Email Request Send your privacy inquiry to [email protected] with your account ID.
Account Settings Update your phone number, email, and communication preferences directly in your account menu under…
DATA HANDLING

How We Keep Your Information Safe

Encryption Standard

All account data travels on SSL 256-bit encryption. Your deposits via DANA, OVO, GoPay and QRIS are tokenised — we never see your full payment credentials, and your wallet balance updates in real time.

Cookie & Tracking

We use session cookies to keep you logged in and remember your game preferences. Analytics cookies track which slots you play most so we can surface new titles you might enjoy. You can disable these anytime in your browser settings.

Staff Access

Only authorised support and compliance staff can view your account data, and only when you ask or we need to verify a transaction. Every access is logged and audited monthly.

Third-Party Sharing

We do not sell your personal data. Payment processors (DANA, OVO, GoPay and QRIS partners) see only what's needed to complete your transaction. Depends on local law if we must share data with tax or law enforcement authorities.

Data Deletion Rights

You can request account closure and full data removal anytime through live chat or email. We securely wipe your records within 30 days, except data we must retain by law.

Policy Updates

If we change this privacy policy, we email you 14 days in advance. You can accept the new terms or close your account. Material changes always get your informed consent first.

Privacy and Data Protection FAQs

Your payment method is tokenised — we store only a secure reference, never your actual card or wallet details. Withdrawal requests go directly to your chosen payment processor, which verifies and settles the transfer. We receive confirmation only, not your raw payment data.

Yes. Open live chat or email [email protected] with your account ID. We compile your data bundle — account info, deposit and game history, communication logs — and send it to your email within 48 hours. There is no charge.

Active account data stays on file for as long as you hold the account. After you close it, we keep transaction and account records for three years to comply with local financial law, then destroy them securely. You can request earlier deletion, subject to legal hold.

We do not sell or rent your personal data to marketers or third parties. Payment processors see only transaction details needed to process deposits and withdrawals. Depends on local law if we must share information with tax authorities or law enforcement.

Session cookies keep you logged in. Analytics cookies show us which games you play so we can improve your experience. You can disable cookies in your browser settings, but this may slow down login and game loading. Clear your cache anytime from your account privacy menu.

Contact our support team immediately via live chat or email. We investigate within 24 hours and notify you of findings. If fraud or unauthorised access is confirmed, we reset your password, flag the account, and work with your payment processor to recover any lost funds.

Yes. Request account closure through live chat or email. We close your account immediately and begin secure data deletion. Personal records are wiped within 30 days, except transaction data we must retain by law. You'll receive a deletion confirmation email.

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